- 1). Click "Start," "All Programs," then select "HP Tools" from the list.
- 2). Choose "HP PC System Recovery" from the list of various utilities within HP Tools.
- 3). Click "Yes" when the "Do you really want to start HP PC System Recovery?" notification appears.
- 4). Click "Next" and "Yes" when the "Recovery" screen appears if you would like to perform a non-destructive recovery. If you would like to perform a destructive Factory Restore, continue onto step five.
- 5). Click on the "Advanced" tab, then click "Yes" to perform a destructive recovery. A destructive recovery will format your drive completely, making the computer just as it was on the day that you brought it home from the store.
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