When you plan to buy water purifier online, you have several questions. You need satisfactory answers to those questions before you make that purchase. These questions are not for the best water purifier in India. They are applicable to all kinds of home water purifiers available online. So here are the questions.
Which is the best website to buy it from?
There are two types of websites that sell most of the water purifiers online.
Websites of the brand
Third party websites
You can buy from either if they offer you competitive rates for the product you want. However, it is essential to confirm the access to the customer support of the water purification company, if you buy water purifier from that specific website. Some of the third party websites are known to be in violation of the company rules and regulations, which can leave customers without any access to their services. You want to make sure that the website you are buying from, allows you to get AMC and emergency services from the company.
How do I pay for AMC (Annual Maintenance Contract)?
You must ask about it to the customer care executive before you purchase the water purifier. You do not need to enter into the contract immediately, but you must know the details. Typically, you can buy AMC or pay for the each service visit as and when necessary. In long term, the individual service visits are more expensive, but you should find out the numbers and use them to your advantage. If you are buying RO water purifier, you must ask if the cost of RO membrane is included in the charges.
Who will install the water purifier?
Though, in most cases, it is easy step-by-step process, you must ask this question, especially if you are buying from the third party websites. Most of the times, these are just the delivery guys. They deliver. The pack will lie in your storage room till someone with handyman skills comes to install it. It may not be best choice to invite non-official technicians as they may not be familiar with the official process.
So, when you buy water purifier online, there are several product-specific and company-specific questions. But these are basic generic questions that must ask regardless of other questions. Though, for most people, the cost of the best water purifier in India isnt much, you are purchasing a long term service. So, ask the right questions about it, even if you can easily afford it.
Which is the best website to buy it from?
There are two types of websites that sell most of the water purifiers online.
Websites of the brand
Third party websites
You can buy from either if they offer you competitive rates for the product you want. However, it is essential to confirm the access to the customer support of the water purification company, if you buy water purifier from that specific website. Some of the third party websites are known to be in violation of the company rules and regulations, which can leave customers without any access to their services. You want to make sure that the website you are buying from, allows you to get AMC and emergency services from the company.
How do I pay for AMC (Annual Maintenance Contract)?
You must ask about it to the customer care executive before you purchase the water purifier. You do not need to enter into the contract immediately, but you must know the details. Typically, you can buy AMC or pay for the each service visit as and when necessary. In long term, the individual service visits are more expensive, but you should find out the numbers and use them to your advantage. If you are buying RO water purifier, you must ask if the cost of RO membrane is included in the charges.
Who will install the water purifier?
Though, in most cases, it is easy step-by-step process, you must ask this question, especially if you are buying from the third party websites. Most of the times, these are just the delivery guys. They deliver. The pack will lie in your storage room till someone with handyman skills comes to install it. It may not be best choice to invite non-official technicians as they may not be familiar with the official process.
So, when you buy water purifier online, there are several product-specific and company-specific questions. But these are basic generic questions that must ask regardless of other questions. Though, for most people, the cost of the best water purifier in India isnt much, you are purchasing a long term service. So, ask the right questions about it, even if you can easily afford it.
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