- 1). Open a new window or tab in your web browser.
- 2). Copy and paste the following into the URL entry field near the top of your browser window: http://tiny.cc/j6pfz.
This will take you to the "E-mail Us" tab of the Alltel Wireless Frequently Asked Questions page. - 3). Enter the requested information in the fields preceded by red asterisks. This information consists of your email address, your full name, your 10-digit Alltel Wireless number (without dashes), the last four digits of your Social Security Number, the topic of your email, a subject line, and the question you would like to ask. In this last field, input the text you would like the Alltel customer service representative to read.
- 4). Click "Choose File" under the heading "Attach Documents to Question" if you have any documents you would like the representative to see, such as your Alltel Wireless bill, A window will pop up that lets you browse through the files on your computer. Find the file you would like to attach, highlight it by clicking on it, and click "Open."
- 5). Click "Continue..." You will be taken to a screen confirming transmission of your email.
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