- 1). Explain at the beginning of your presentation that there will be a "Q&A" session at the end. This reduces the chance of interruptions during the presentation. Unexpected questions and concerns can throw you off track and cause the presentation to lose steam.
- 2). Listen to the other party who has presented the problem when the time comes to address questions and issues. Repeat the attendee's concern verbally to confirm that you understand what he's asking or explaining. Jot down notes and ask more questions if necessary before proceeding with your replies.
- 3). Recognize the validity of the concern, then focus on the benefits or features that negate or reduce the effects of the problem that has been presented. Maintain a cool and collected attitude in spite of the challenge. Avoid arguing or becoming impatient with the person who asked.
- 4). Ask more informed professionals from your team who are at the meeting to answer concerns if necessary. If someone is unavailable to chime in and you're unsure of the answer, state so and write down the concern. Promise the asker that you will get back to him promptly after the meeting with the answer after consulting with the necessary contacts from your team. Follow through.
- 5). Turn off any equipment that causes you problems during the presentation and focus on your verbal presentation if after a couple of tries it does not work. Always come armed with printed copies of slides and other details in case of this situation. You might find success by turning the meeting into a more personal, one-on-one discussion with the potential client if you experience equipment problems that alter your plans.
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