Insurance Health Insurance

Boost Collecting Timely Patient Payments in a Medical Practice

So many times a medical practice provides good patient service, but fails to collect payment for services rendered.
It appears that there may be some underlying reasons why payment is not collected and it is prudent to explore why.
Collecting Begins With Policy You may post signs in your practice regarding your policy to collect, but adhering to a policy is the most important key to collecting revenue.
Make sure you have written collection policies and that employees are aware of your collection procedures.
There can be no excuse for not collecting especially if the policy is well known within the practice.
Train employees to collect and how to address situations where payment is unlikely such as patients with no cash or checkbook.
It is best to train patients on your collection practices prior to the appointment so that they come prepared to pay for their portion of the services.
Make it accepted procedure to patients that you will be collecting at the time of service.
Copays and coinsurance payments must be paid at the visit.
Some offices will not see patients if they are not prepared to pay for their part of the service cost at the appointment time.
Whatever your medical practice collection policy is, be sure to inform your patients in advance.
Beliefs About Collecting Payments From Patients There may be beliefs in your medical practice held by employees, management or even physicians that you are providing a service to individuals that is needed that may not be afforded.
Make no mistake that healthcare services or any service that is provided is worthy of payment.
Explore beliefs with employees or providers who may not deem collecting as important or necessary.
Remember that collecting after the visit is always much harder than at the time when the patient is there with the ability to provide payment of some kind.
Beliefs that may be limiting in some way are worth discovery and scrutiny for they can cause a person to act in a way that is counterproductive without knowing it.
Ask employees or physicians what the belief is behind not wanting to collect.
There may be good reason, but most likely it will lead to a limiting belief of some kind that they hold.
Limiting beliefs can hinder the practice's means to collect revenue on several levels.
What You Resists Persists Have you ever heard of this saying? It means that when something is in direct contrast to your desire you will resist it and it will consistently plague you until you can break free of the resistance and let the flow happen.
Money flow in your practice cannot happen as long as you are resisting the process.
Allow the money to flow to you.
If you are providing worthy service then patients will happily pay for that service.
Expect that you will collect revenue timely and efficiently and it will begin to flow.
Get the medical practice employees on board with this decision and with a team effort you will see more abundance in your practice.
Your Vision Is Key If you see your medical practice as ineffective and small, then that is how it will be.
Get a vision that is productive, abundant and flourishing.
Focus on that vision and implement strategies, one at a time, to support the vision that you hold for your practice.
Even in this fluctuating economy there are physician practices that are thriving.
Yours can be one of those remarkable success stories.
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