Consultation

• Local providers and residents should be consulted on all arrangements for a voucher scheme. This will prevent council from focusing on a specific group. Consultations should include people of different ethnic backgrounds, ages and impairments.
  
  

Information

• Information should be distributed and accessible in different formats. Considerations should be made for those with disabilities and those who may speak a different language. Staff should also include those able to translate or interpret the information.
  
  

Naming

• Care should be taken in the choosing of a voucher scheme name. The name should not infer any restrictions or boundaries since the aim of voucher schemes is to increase the flexibility of services.