- 1). Try to locate your phone, dial your number and check if you can hear it or what response you get. Try to remember the last time you have seen your phone and track all places you visited since then.
- 2). Call virgin mobile customer service to suspend your account so no one can use your minutes or cash. Once you find your phone or get a new one, call them back to remove the suspension.
- 3). Access your account on line at www.virginmobileusa.com and go to account activity, check the last time your phone has been used and the phone numbers of in calls and out calls, you may get some clue about who take your phone.
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