My Palm m500 Touch Screen Won't Work

1). Press the "Up" button on the front of your phone and do not release it.
2). Press the "Reset" button on the back of your m500 while continuing to hold the "Up" button. You may use the reset device on the tip of your stylus or the straightened paperclip. The "Reset" button is located near the top center of the back of your m500 in a small hole.
3). Continue to hold the "Up" button until the Palm logo appears in a circle on the screen. You may see a progress bar appear before the logo appears. If this occurs, continue to hold the "Up" button until the Palm logo appears.
4). Release the "Up" button when the Palm logo appears.