No one in the organization, no matter what level, from the most senior manager to the floor sweeper can say they have acquired all the necessary leadership skills they need to know.
This is because leadership skills are as vast and deep as human nature.
Leadership training at all levels of the organization is not only a good business practice, it is as the essential lifeblood that keeps the organization alive and profitable and its employees sharp and competent.
First generation Hispanic employees have communication challenges that few of us English speakers will ever experience.
As a leadership skills trainer, it is quite obvious to see the disparaging levels of leadership skills between English and Spanish-speaking employees.
It's as if two communication universes exist within the same working environment.
It's easy to see how this communication and skills levels divide can negatively affect the productivity and interpersonal relations of an organization.
The skills disparity can only hinder morale and trust among the Spanish-speaking employees.
The inability to communicate in each other's language certainly impacts working relationships and quality of work.
Yet, despite the language barrier, Hispanic supervisors and team leaders must be included in the organization's training programs.
Unfortunately, there is a large segment of Spanish-speaking employees who have never learned the most basic concepts of leadership training.
They have moved through the ranks from front line employee to team leader, to supervisor.
They have good job skills but often lack the essential people skills necessary to lead, motivate and create trust with their team members.
In conducting training workshops, some of the main objections that are often voiced by first generation Hispanic employees has to do with poor human relations skills.
For example, team leaders who are harsh in their treatment of their team members by barking out orders instead of politely requesting the performance of a task.
Favoritism of one employee over another is another very common complaint among numerous workplaces.
It's wonderful that an organization is willing to invest time and money in cultivating the talents and skills of our middle and upper managers.
However, it's just as important to develop the leadership skills of the Hispanic team leaders and supervisors.
After all, their most important daily activity is to make sure they produce the best quality products, ship them out the door and into the hands of the clients the managers work so hard to obtain.