If you think that you know people, it's the best evidence that you don't know them at all. They happen to be really surprising – one should try to reach the reviews of any boat transport company to check out what people can invent. Of course, there is a lot of reviews which are reasonable and really helpful, however some people consider it a really funny thing to complain on the weirdest things which even have nothing common with shipping services! One of the most common complaints is the one about crews being unpleasant and rude. But what to expect from people who spend more than a half of their lives on a sea, far from any land, any people, the civilization?

When people don't know what to complain on, they focus on the details which don't actually matter. Sometimes they just want to demonstrate their bad mood which isn't anyhow connected with the satisfaction about the shipping service. Then why do they decide to include it in the review of a boat transport company? That's the question which they're the only who know the answer to, unfortunately. Nevertheless, there's quite a difficult job before shipping company public relations managers and all the people responsible for the quality of boat transportation services. Nowadays, they not only have to think about the suggestion received from former customers, but also to search for the reviews and try to tell the worth consideration ones from the ones which don't deserve a while to read. If only people could have focused on what's really important, the managers would have an easier thing to do. Then, they would be able to create changes faster and more appropriately – that could be resulting in the increase of customer satisfaction from shipping services. But the things look the way we all know and we can't probably do anything about it.

unfortunately. Nevertheless, there's quite a difficult job before shipping company public relations managers and all the people responsible for the quality of boat transportation services. Nowadays, they not only have to think about the suggestion received from former customers, but also to search for the reviews and try to tell the worth consideration ones from the ones which don't deserve a while to read. If only people could have focused on what's really important, the managers would have an easier thing to do. Then, they would be able to create changes faster and more appropriately – that could be resulting in the increase of customer satisfaction from shipping services. But the things look the way we all know and we can't probably do anything about it.