Bluefin subsidiary, Bishop Skinner Marine, an insurance broker specialising in yacht, boat and pleasure craft insurance, is delighted to announce that it has won the 'Customer Care Award' at the British Insurance Awards 2013, held at the Royal Albert Hall.
The British Insurance Awards are in their 19th year and represent the pinnacle of achievement in the UK, rewarding outstanding performance across the insurance industry. The Customer Care Award is presented to the company who has clearly demonstrated an excellent level of customer care and can prove the impact of an innovative customer care strategy.
Â
Â
Bishop Skinner Marine has a vastly experienced team who are dedicated to providing their clients with the highest levels of service. The team's award submission was supported by responses from their 2012 client satisfaction survey. The survey found that 98% of their clients were satisfied or very satisfied with their service and, that 98% of clients would recommend them to a friend or colleague.
Bill Southgate, Managing Director of Bishop Skinner Marine said: "This is a fantastic win for us and is a reflection of the hard work our whole team puts into making sure we're delivering the best customer service possible. For us it's about listening to our clients and giving them what they value the most, an excellent level of service; this award is doubly rewarding because it shows that we seem to be getting that right. Â Of course, it is even better news for the boating and yachting community because it means they are truly receiving an exemplary customer service experience from an award winning marine insurance broker."
Having the right level of boat insurance cover is crucial to enjoying your time on the water with confidence and we'll take the time to understand your requirements and deliver the right solution.
Premiums reflect membership of the RYA or RNLI Offshore with further discounts available for any qualifications you may hold, berthing arrangements and your intended cruising waters which means your boat insurance policy will be tailored to individuals exact requirements.
If you're unfortunate enough to suffer a loss Bishop Skinner will provide immediate help. They report the loss to the insurer on your behalf, organise a surveyor if necessary, advise you on the steps which might need to be taken to safeguard your vessel and guide you on obtaining repair or replacement estimates.
As boat insurance specialists, they have over 40 years experience in delivering expert advice and innovation solutions for the marine sector. They know about boats and, with a great range of products covering everything from ocean going motoryachts to the smallest dinghies. Â RYA and RNLI members benefit from discounts too.
For more information visit http://www.bishopskinner.com/boat-insurance/
The British Insurance Awards are in their 19th year and represent the pinnacle of achievement in the UK, rewarding outstanding performance across the insurance industry. The Customer Care Award is presented to the company who has clearly demonstrated an excellent level of customer care and can prove the impact of an innovative customer care strategy.
Â
Â
Bishop Skinner Marine has a vastly experienced team who are dedicated to providing their clients with the highest levels of service. The team's award submission was supported by responses from their 2012 client satisfaction survey. The survey found that 98% of their clients were satisfied or very satisfied with their service and, that 98% of clients would recommend them to a friend or colleague.
Bill Southgate, Managing Director of Bishop Skinner Marine said: "This is a fantastic win for us and is a reflection of the hard work our whole team puts into making sure we're delivering the best customer service possible. For us it's about listening to our clients and giving them what they value the most, an excellent level of service; this award is doubly rewarding because it shows that we seem to be getting that right. Â Of course, it is even better news for the boating and yachting community because it means they are truly receiving an exemplary customer service experience from an award winning marine insurance broker."
Having the right level of boat insurance cover is crucial to enjoying your time on the water with confidence and we'll take the time to understand your requirements and deliver the right solution.
Premiums reflect membership of the RYA or RNLI Offshore with further discounts available for any qualifications you may hold, berthing arrangements and your intended cruising waters which means your boat insurance policy will be tailored to individuals exact requirements.
If you're unfortunate enough to suffer a loss Bishop Skinner will provide immediate help. They report the loss to the insurer on your behalf, organise a surveyor if necessary, advise you on the steps which might need to be taken to safeguard your vessel and guide you on obtaining repair or replacement estimates.
As boat insurance specialists, they have over 40 years experience in delivering expert advice and innovation solutions for the marine sector. They know about boats and, with a great range of products covering everything from ocean going motoryachts to the smallest dinghies. Â RYA and RNLI members benefit from discounts too.
For more information visit http://www.bishopskinner.com/boat-insurance/
SHARE
