There has been a steady increase in the number of websites selling Children's beds and bedroom furniture on-line and it can be quite a different experience purchasing bedroom furniture on-line to purchasing from a store based retailer.
Knowing the right questions to ask and understanding what the answers should be will help you to make the right choice of product and supplier.
Assessing the quality and finish of a product is one of the most difficult aspects of purchasing on-line.
A good on-line retailer will realise that this is an area that is difficult for their customers and should provide good quality close up images on their website of the products and a good description of the product features.
Some on-line retailers provide high resolution close up images of the products their customers are interested in so they can check the quality of the bed legs, headboards and general materials used.
Another important aspect when buying on-line is the delivery options.
Obviously the cost of delivery is important but look further than just the cost, check the service you will receive.
Some on-line retailers will deliver free of charge and others will charge a nominal delivery fee but check what you are getting for your money.
The options with furniture delivery are normally; - Kerbside delivery - this is where the goods are brought to your door but not into your home, you will have to move them from the doorstep yourself.
Often with kerbside delivery if you are not home your goods are left near your property i.
e.
behind the garage or in the back garden.
- Home delivery - the goods are brought into your home, normally by a two person delivery team and usually taken to a room of your choice.
With the home delivery option some companies offer and unwrapping service and some an unwrapping, home assembly and packaging removal service.
Always have a look at the 'small print'.
Reputable websites will publish their terms and conditions in a clear and succinct way so that you do not have to spend a lot of time understanding your rights.
Remember that you still have your statutory consumer rights.
Always check the returns and refunds policy and always clarify if there is some information you need that you can not find.
Good websites will have a privacy policy where they not only make a commitment to keep your personal information confidential they explain what information they need from you and why and how they are going to use it.
Always check under the security section for a commitment that the company are going to keep your transaction data secure and how they intend to do this.
Knowing the right questions to ask and understanding what the answers should be will help you to make the right choice of product and supplier.
Assessing the quality and finish of a product is one of the most difficult aspects of purchasing on-line.
A good on-line retailer will realise that this is an area that is difficult for their customers and should provide good quality close up images on their website of the products and a good description of the product features.
Some on-line retailers provide high resolution close up images of the products their customers are interested in so they can check the quality of the bed legs, headboards and general materials used.
Another important aspect when buying on-line is the delivery options.
Obviously the cost of delivery is important but look further than just the cost, check the service you will receive.
Some on-line retailers will deliver free of charge and others will charge a nominal delivery fee but check what you are getting for your money.
The options with furniture delivery are normally; - Kerbside delivery - this is where the goods are brought to your door but not into your home, you will have to move them from the doorstep yourself.
Often with kerbside delivery if you are not home your goods are left near your property i.
e.
behind the garage or in the back garden.
- Home delivery - the goods are brought into your home, normally by a two person delivery team and usually taken to a room of your choice.
With the home delivery option some companies offer and unwrapping service and some an unwrapping, home assembly and packaging removal service.
Always have a look at the 'small print'.
Reputable websites will publish their terms and conditions in a clear and succinct way so that you do not have to spend a lot of time understanding your rights.
Remember that you still have your statutory consumer rights.
Always check the returns and refunds policy and always clarify if there is some information you need that you can not find.
Good websites will have a privacy policy where they not only make a commitment to keep your personal information confidential they explain what information they need from you and why and how they are going to use it.
Always check under the security section for a commitment that the company are going to keep your transaction data secure and how they intend to do this.
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