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Are Telephones Necessary in Business Communication?

For a long time, telephones were absolutely essential in a business environment. They were needed to contact clients, make bookings, get in touch with colleagues and discover facts - but now that the internet is so prevalent in office life, are phones on the way out?

It isn't just the fact that many of the above can now be conducted online that's pushing phones towards obsoleteness, but it does certainly contribute towards it. Clients can now be emailed in seconds, bookings can be made through websites, and colleagues can be spoken with via instant messaging systems. To top it all off, of course, the internet is an enormous tome when it comes to collecting facts, which can be done far more easily than having to rely on the phone to find out what's going on. But what many businesses are beginning to use that will truly render phones unnecessary is voice over internet protocol, or VoIP. This system is one that can replace your current PBX (private branch exchange - your phone system) and not only allow you to make calls quickly and easily but you can even save money.

The nature of the internet allows you to use incredible technology at a cheaper price, and VoIP is no different. When you place a call using VoIP, the call is made using the web rather than phone lines, which means that the connection is made in much the same way as a live instant messaging function or relayed emails: instant and free. Because of this, it costs less for companies to connect your call starting point to its intended destination, therefore allowing you to use a phone service for less. This works especially well with regard to long-distance calls, so whether you're calling locally in your state, nationally across the USA or internationally to any country in the world, you can expect far lower rates through VoIP than if you were using a standard telephone service. And if your business is serious about saving cash on its phone calls, then it's about time you and your company at least considered making the switch.

As the use of the internet in terms of conducting business continues to grow in power throughout the USA, traditional telephone systems are becoming less and less significant to the completion of work. Bring your company into the future by checking out what a VoIP PBX could do for your company and its clients. You might just find that it's time to get rid of the traditional system and start making great savings with VoIP.

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